What are your shipping details?
Orders are processed within 1-2 full business days, but please allow an additional 3-5 business days for deliveries within Australia. Be aware if shipping internationally Queensland Reds Rugby / Mega Footy Store is not responsible for any import or customs duty charges. You can find out more here.
What is your return policy?
Our return policy lasts 14 days. If it has been more than 14 days since your purchase, we cannot offer a refund or exchange. The item must be unused, in the original packaging, and in the same condition as when you received it. Please contact us with your order number to initiate a return. Return shipping is at the customer's expense. Refunds will be processed within a certain amount of days. Sale items are not eligible for refunds. Exchanges are only available for defective or damaged items.
I have a question about my order
For any questions about your order, please contact us at firstname.lastname@example.org and we will get back to you as soon as we can. You can also track your order by selecting the 'track my order' option from the available selections on the previous screen.
Do you have a size chart?
You can view our size chart in the accordion menus on each product page, or by clicking here.
How can I contact you?
Got a question not answered above? You can contact us here.